Delivery

Delivery Times

We are currently experiencing intermittent delays courier delays in some areas due to the pandemic; however, our general delivery times and rates are as follows.

Standard 1-2 Working Day Delivery – Free delivery for all products.

Unfortunately, we are currently unable to guarantee a next-day delivery service to the following remote or rural areas: AB30-38, AB44-56, FK17-21, G83, HS1-9, IV1-63, KA27-28, KW0-99, PA20-99, PH17-99, TR21-25 or Eire (Republic of Ireland), Northern Ireland, Isle of Wight, Isle of Man, Jersey, Guernsey, Scilly Isles, Orkney & Shetland.

Please note that returned items must be in the same condition in which you received them. This means that items must be returned unopened, unused and undamaged. If, in the unlikely event, an item is received damaged, please email our customer service team within 24 hours of receipt, detailing the damage and preferably with a photo of the damage to the following email address – [email protected]

*Unfortunately, commercial products (machines, grinders & catering equipment) fall under our standard commercial returns and refunds policy and are generally exempt from return.